22 Jun 2021 | Industry news |

Job opportunity: reception & office administrator

by Golf Australia

Golf Australia

Reporting to the People & Culture Manager, the role will be responsible for providing high quality customer service to all employees, visitors and key stakeholders of the Australian Golf Centre. In addition, the role will be required to assist with administrative functions of the Corporate Services department and general upkeep of the Australian Golf Centre.

Key areas of responsibility include:

  • Answering and redirecting all telephone and email enquiries

  • Greeting all visitors and guest & notifying stakeholders of their arrival

  • Professionally maintaining all areas of the office (including meeting rooms, kitchen area, stationary cupboards)

  • Coordinating meeting room bookings and catering requirements

  • Data entry and ad-hoc administrative tasks such as team member celebrations (birthdays/anniversaries), corporate travel, document compiling & printing as instructed by the People & Culture Manager

  • Under the instruction of the building supervisor liaise with contractors, cleaners and coordinate building maintenance and repairs

  • Assist in IT setup for new starters and field any team member IT queries

Key requirements

The ideal candidate or candidates will possess an energetic and outgoing personality, ready to role their sleeves up and deliver amazing customer experiences for all employees and visitors at The Australian Golf Centre. In addition, you will also have:

  • Exceptional verbal and written communication

  • Competent and confident in using the Microsoft Suite of products (including excel, powerpoint and word)

  • Digital competency and understanding to ensure the smooth running of IT operations and employee queries

  • A first-aid certificate or willingness to attain one

  • An ability to work on your feet and safely lift boxes and chairs

  • An ability to work, interact and communicate with people from all backgrounds

  • A proactive approach to delivering amazing customer experiences with an ability to multi-task and manage competing priorities well

Full job advertisement

Position description

How to Apply:

Please submit your resume and a cover letter addressing the below questions:

1.   Why does a role in Golf or sporting associations excite you?

2.   Tell us an example of an exceptional customer service you have provided.

Note: you must have Australian working rights and current valid drivers license to be considered for this opportunity.

Applications and enquiries can be sent to Daniel Simons (People & Culture Manager) via email: daniel.simons@golf.org.au

Applications close on Sunday 4 July, 2021.  

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